Back to Blog
Express talk register6/20/2023 ![]() If there’s nobody to answer the phone, then the caller will have to leave a message on an answering machine or voicemail. Later, you can call back or return the call. When you want to make a phone call, you start by dialing the number. Let’s imagine that you call your friend, but she’s already on the phone with someone else. You’ll hear a busy signal – a beeping sound that tells you the other person is currently using the phone. Sometimes, when you call a company, they put you on hold. This is when you wait for your call to be answered – usually while listening to music.įinally, when you’re finished with the conversation, you hang up. ![]() Now you know the basic telephone vocabulary. In the next part of the lesson, you’re going to hear some conversations to learn some useful English phrases for talking on the phone. Helen: Midtown Computer Solutions, Helen speaking. ![]() Helen: One moment please – I’ll put you through. Bardos? I’m sorry, Natalie’s in a meeting at the moment. Ryan: Yes, could you ask her to call me back as soon as possible? It’s pretty urgent. Ryan: She has my office number, but let me also give you my cell – it’s 47. Ryan: B as in Boston – A – R – D as in dog – O – S as in September Helen: And could you spell your last name for me? Helen: Let me read that back to you – 47. Now let’s listen to the second part of the conversation, when Natalie calls Ryan back. Natalie: Hi, Ryan, this is Natalie returning your call. Ryan: Hi Natalie, thanks for getting back to me. I was calling about the shipment of keyboards for our office – we haven’t gotten them yet. ![]() Natalie: Oh, that’s not good – they were supposed to be delivered three days ago. Ryan: Exactly, and we have a new group of employees starting on Monday, so we really need those keyboards as soon as possible. Natalie: Okay, I’ll look into it right away – if necessary, we can send you an emergency overnight shipment. I’ll call you back a little later, as soon as I have more information. Telephone English Phrases – Formal Conversationįrom these conversations, we can learn phrases for beginning a phone call, taking and leaving messages, checking and clarifying information, and finishing a phone call. When Helen answers the phone, she says, “Midtown Computer Solutions, Helen speaking. Then, ask to speak to somebody by using the phrases: “Hello, this is Ryan Bardos from Paramount Publishing.”.To introduce yourself, you can say: “Hello, this is…” and if you want, you can add your company name: “Midtown Computer Solutions – good afternoon.”.“Thank you for calling Midtown Computer Solutions.How can I help you?” This is a common way for a receptionist at a company or organization to answer the phone. “May I ask who’s calling?” / “Who’s calling, please?”.To connect or transfer the call, the receptionist says, “One moment please – I’ll put you through.” A few other phrases for transferring a call are: “I’m calling to register for the upcoming conference.”.“I’m calling about the job opening I saw in the newspaper.”.Use “I’m calling about…” to introduce a topic, and “I’m calling to…” to introduce an action: You can also add the phrase “I’m calling about…” or “I’m calling to…” in order to give a reason for your call. If you forgot to identify yourself at the beginning of the call, the receptionist will sometimes use this phrase to ask for your name. #Use express talk with your phone line free.
0 Comments
Read More
Leave a Reply. |